My fingers are crossed that they don't force out non-commercial customers by skyrocketing the cost or further eliminating functionality like they just did for what device they'll let you connect with. When I first started using it 6 years ago it was $12 for a full year. Disappointing since I really like this software solution. Opinion: Much like what they did with GoToMyPC, the individual customer does not appear to be their focus and I won't be surprised if they explode the cost of LastPass also in order to focus on just the commercial sector like they did with their GoTo products. We can't re-activate the account you're about to leave. If you leave LastPass Families, you'll become a Free user. Still no message of any kind to either tell me they fixed it or to ask if I had any other concerns before closing the ticket. When a family member accepted my family invitation, they got this warning: Two notes before making the move: The remaining value of your existing LastPass Premium subscription will be automatically refunded. My status did suddenly switch to Premium 48 hours later. You just have to wonder if someone has seen it and when they may do something with it. I received no E-mail responses to my submissions. ![]() ![]() This board just reassured that tech support will work on it. ![]() My experience: Sent an E-mail two days in a row and posted messages here. Log in and click "My Cases" on the top menu bar.
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